A client portal provides your customers secure access to information about their account or service. The aim is to streamline interactions with your customers, from support to sales. A great example of a client portal is the insurance industry, where their clients can access ID cards, claim information, and order or change coverage. Imagine what a good client portal could do for your business. A well designed client portal will help your business create operational efficiency, a better customer experience, and even grow your revenue.
Creating something that is accessible globally via the Internet is essential for almost every business in operation today. The type of project you need depends on the industry you are in and what your ideal target audience needs from your web application. Picking the right partner is something you have to consider very closely.
Making the decision to start a web project can seem overwhelming. There’s so much to know: audience, SEO, and catchy domain names are just a few. And unless you’re a web developer, it’s hard to sift through all the advice and add-ons to figure out exactly what you need. In this blog, we’re going to outline the four goals you need to set before you start your web project.
Every business owner knows a Web presence is a necessity and getting it done right is paramount (though what "right" is will vary depending on who you talk to, but that's another article). Just as important as getting it done, however, is long-term maintenance. Just like a new house built from the ground up, Web projects require maintenance to keep them running smoothly.
I was in a meeting regarding a possible and the inevitable question came up regarding how estimates work. As I've mentioned in the past, we are a custom development firm and don't perform project work on a fixed bid because application development, especially redesigning existing applications, always comes with a surprise or two - usually small, but sometimes not so small. The response I received was eye-opening: "I don't like surprises."
In our last article, we talked about cyber liability insurance, why we carry it, and why it's important for our clients that we do. Now, I'd like to examine the anatomy of a data breach - we'll use the recent Target hack - and look at what the costs would be if it happened to a theoretical small retail store.
If the 2014 holiday shopping season showed us anything, it's that people are shopping online more and standing in long lines at stores for mediocre sales less. Though the actual numbers have yet to be released, it's tough to ignore the predictions and the trends of the past few years. If your company has been considering launching an ecommerce initiative, there is planning that must be to considered.
When it comes to technology, many clients ask me about the advantages of one platform over another. Often, they're focused on one platform or they read somewhere that one platform is better than the other. I'm here to dispel some of the myths and offer some advice on how to pick the best technologies to launch your next idea.
Once an application is finished and you're using it, that's all there is to it, right? Doubtful. Technology changes quickly and some issues don't show up until after the application has been live for days, months or even years. Recently, we started troubleshooting resource alarms on a client's production application and discovered some underlying issues that didn't begin to appear until the system had over a thousand users managing hundreds of thousands of unique data elements.