Small Business Software Blog

How International Regulators Are Shaping AI Transparency and Ethics Oversight

How International Regulators Are Shaping AI Transparency and Ethics Oversight

One by one, regulatory bodies around the world are working to establish clear guidelines and oversight for AI. This is no easy task, with rapid developments making it difficult to keep up with all the potential ways the technology can be used. Nevertheless, the EU is leading the way with the AI Act. It's the first sweeping legislation, passed by the European Parliament, to shape AI transparency and ethics measures and manage its risks.

The EU tends to adopt more restrictive policies around data use and privacy than other regulatory bodies. However, these first steps will likely influence how other governments shape their AI laws. As expressed in a recent MIT Technology Review article, “By becoming the first to formalize rules around AI, the EU retains its first-mover advantage. Much like the GDPR, the AI Act could become a global standard.”

Strategies and Tools for Collaborative Project Management Across Borders

Strategies and Tools for Collaborative Project Management Across Borders

As physical location becomes less important in digitally-oriented jobs, learning to leverage the skills of global teams is a must. Remote collaboration has its challenges, but the benefits can far outweigh them. 

To manage global teams  successfully, you’ll need clear communication, the right tools, and a willingness to re-evaluate rigid work models that may be more familiar than helpful. If this seems daunting, here’s where to start.

Five Strategies to Protect Your Data Privacy While Traveling

Five Strategies to Protect Your Data Privacy While Traveling

If you've been counting down to your vacation or are preparing for a work trip, your personal data is the last thing you want to worry about. Unfortunately, travel can put you in situations that make you more vulnerable to data theft.

With a little foresight and a few simple steps, you can secure your digital footprint while you’re away. Here’s what you need to know before you go.

Shore Up Your Defenses: Secure by Design Practices for Small Business

Shore Up Your Defenses: Secure by Design Practices for Small Business

No matter your industry, you rely on a network of third parties to manage various aspects of your business. Along with services like cloud storage, website hosting, and network management comes the inherent risk of sharing sensitive data. We place trust in these vendors by default, and it’s easy to treat security like an afterthought — something we entrust to yet another third party.  

By implementing Secure by Design (SbD) practices, you accept a collaborative relationship with software providers alongside common sense and a healthy dose of caution.

Centering Values and Strategic Automation in 2024

Centering Values and Strategic Automation in 2024

The needs of our interconnected world look a little different each year. As you set fresh business goals, it’s a good time to revisit your strategies to meet your customers where they are. 


To connect with your audience in 2024, you’ll need to do more to market and deliver a great product or service. Now more than ever, your customers care about the quality of their experiences and where their money is going. 

The State of Privacy Rights Going Into 2024

The State of Privacy Rights Going Into 2024

With rapid changes in technology that impacts almost every part of our lives, privacy rights are evolving too. Regulatory bodies around the world have their work cut out for them to address the many ways user data can potentially be exploited.

At the same time, international and domestic surveillance practices are fraught as parts of the intelligence community seek to expand their reach. Understanding these shifts is crucial for making informed decisions as individuals, consumers, and entrepreneurs.

Fortify Your Business Against Power Grid Failures and Cyberattacks in 2024

Fortify Your Business Against Power Grid Failures and Cyberattacks in 2024

As 2024 draws nearer, cyberattacks and extreme weather events are expected to be primary concerns for critical infrastructure and businesses around the globe. Here’s what you need to know.

How DeFi is Transforming the Fintech Landscape

How DeFi is Transforming the Fintech Landscape

When you think about Decentralized Finance (DeFi), the first thing that comes to mind is probably cryptocurrency. This makes sense, because DeFi depends on blockchain technology that emerged with Bitcoin. Its applications, however, go far beyond cryptocurrency trading.

Blockchain technology is already drawing the interest of vital industries; from government and healthcare systems to supply chain management.

Three Steps to Enhance UX for Your Travel Site

Three Steps to Enhance UX for Your Travel Site

In the travel industry, user experience (UX) can make or break your business. UX includes everything — from landing page design to customer service — that impacts how the user feels about your company when they interact with your website.

Travelers want to find the best deals easily, and you’ve got plenty of competition. If key information is hard to locate or your booking process looks like a hassle, they’ll bounce without a second thought. This guide can help improve your travel site’s UX, win your customers’ trust, and earn more bookings.

Strategies to Boost Your Ecommerce Site’s Security

Strategies to Boost Your Ecommerce Site’s Security

October is Cybersecurity Awareness Month. So, as your business gears up for the holidays, don’t forget to take stock of your cybersecurity resilience. Ecommerce security is always crucial, but the industry is particularly vulnerable to bad actors during the busy season.

What You Need to Know About Privacy and Generative AI

What You Need to Know About Privacy and Generative AI

In recent weeks, the most recognizable names in generative AI have been put under the microscope by lawsuits contesting their widespread use of copyrighted creative work, without consent or compensation. This has sparked concerns about AI and data privacy.

What to Expect From Your Software Audit

What to Expect From Your Software Audit

If your small or mid-sized organization doesn’t have an in-house IT team, chances are you’re overdue for a software audit. Even if your systems were customized for you, it’s very common for inefficiencies and security holes to come up over time. 

As the digital ecosystem is always changing, a software audit is a proactive way to protect your business and improve its processes as it grows. Here’s what you need to know before we get started.