Hiring a software consultant is like having a part-time CTO for hire. Software consulting is a service that creates a specific software strategy for your business. Without a defined strategy, many companies find themselves using spreadsheets, entering data manually -- and multiple times -- and using several pieces of software that don’t tie together.
Whether it's setting up an off-the-shelf product or providing a custom software solution, we'll help you make the right choice.
With the right software strategy, your company will realize the benefits of a software development plan:
Software consulting results in a strategy that helps your business make the right decisions for your software solutions, including:
Not sure where to begin with your software plan? Contact us now
With each custom software project that we work on, the first step is identifying your needs and business goals, then devising a plan to create the software that achieves those goals. This involves gathering information from you and anybody that may need to use the system. This includes your leadership team, customers, vendors, suppliers, and others.
Once a plan is in place, development can begin. At this point, software development and consulting work together. As your custom software consultants, we partner with you throughout the entire development process.
The Client: Arizona Credit Law Group
The Situation: Existing processes were causing work bottlenecks and duplicate entry, causing unnecessary delays in serving their clients.
The Solution: A custom practice management software package that integrates marketing and appointment setting while automating the workflow process. That prevented duplicate data and reduced the time to set up new clients by 90%.
We were first approached by Arizona Credit Law Group, a local consumer rights law firm, in 2017. The lead attorney and business owner, Rochelle Poulton, knew she would need a better system to serve her clients as she grew. We began by learning her entire current process for setting up client files and managing information. Once we knew the specifics, we were able to confirm the bottlenecks she already knew about, identify additional bottlenecks, and propose ways to centralize client management, automate time-consuming form generation, and secure critical client information.
The first phase of custom software development was started and launched in 2018. By providing a custom solution for practice management that includes additional security to protect their client's personally identifiable information (PII). Our solution provides a centralized system of record for client files which integrates with their marketing and appointment setting providers, prevents duplicate entry, and reduces the time required to set up client files by 90%. Since launching, we have continued to work with the team by providing technical support and on-going enhancements to secure the team's ability to work remotely.
Have questions? Ready to see what’s possible? Contact us now for more information.