Small Business Software Blog

Marketing Digital Products

Marketing Digital Products

Next month, we’ll be covering this topic with more specific details, but I thought it important to provide a broader overview. When you create new online services, you are undergoing digital product development. Like traditional product development which results in a tangible item that you can sell, it’s a process and requires time and patience. But the way you market a digital product differs significantly from marketing traditional products.

Development Diary: What the Flow, Man?!

Development Diary: What the Flow, Man?!

This month, we’re going to talk about how we validate some of what we did in last month’s exercise. In last month’s development diary, we talked about determine what information needed to be stored. You might think we found it all, but this is where changes tend to happen. Now, we’re going to dig into more about the process.

A Consistent Message Will Create Your Market

A Consistent Message Will Create Your Market

With the myriad of blogs that I’ve written for the site, I sometimes struggle with consistent topics. By that, I mean I’m a developer, but many blogs blur the line between product development, marketing, Web design, and networking. This can lead to confusion about exactly what we do, which has brought me to this: consistency is key.

Network Like a Gardener

Network Like a Gardener

Marketing has taken on a new level of complexity these days. Between social media, SEO, and email, we often forget that it's not always about selling (at least not constantly). Many of us, myself included, market during face-to-face opportunities. It's important to not let those connections fall through the cracks. We never know where that next big project is going to come from.

Security Should Never Be Ruled Out

Security Should Never Be Ruled Out

We recently started to map out a proposal for a new project. This particular project meant working around an existing relationship with a staff developer who maintains a version of the app for another platform. As we moved through the process of crafting a proposal to meet their needs, a number of questions came up, including the question about security.

Treat Your Web Site Like an Investment

Treat Your Web Site Like an Investment

Our projects typically fall on the highly-technical end of the spectrum (in case last week’s blog hadn’t already made that abundantly clear) and represent a much more significant investment for a company, but even the much commonplace “brochure site” which is often your first point of contact in sales is an important part of your marketing efforts.

Development Diary: From Concept to Execution

Development Diary: From Concept to Execution

This is the first in a new series of monthly blogs which will focus on a single project. The goal isn't to bore you with technical jargon and geeky details. Let's face it, you would get bored. Quickly. My goal is to provide you with insight into what happens when someone has an idea for a new digital platform and what goes into making it a reality.

Are You Managing Your Reputation?

Are You Managing Your Reputation?

We all work hard on our business, but do we all keep an eye on the reputation of our business in the community? When you're very small or micro-business, adding that "one more thing" can be next to impossible, but it doesn't have to be.

3 Questions Clingy Customers Still Want Answered

3 Questions Clingy Customers Still Want Answered

It's been nearly two years since I first posted my blog "3 Questions Clingy Customers Want Answered", but it still holds true. You might be wondering why I didn't just recycle the blog. If you weren't, well ... I'll tell you anyway - it wouldn't help with my goal to get new content every week this year. I also wouldn't be able to tell you about a recent interaction I had related to answering those questions.

Transitioning to a New Web Team

Transitioning to a New Web Team

Most small businesses rely on an outsourced Web designer to manage their Web site. With the economy improving, not all of those resources are sticking around. They are instead heading back to work for other companies themselves and they all handle the transition differently. Some are great - providing their client with well-documented processes and information about their site. Many simply fade away. If you're outsourcing your Web design and development to a freelancer or independent firm, here's a few tips on making sure you're ready if you're forced into a transition.

A Mind is a Terrible Thing to Waste

A Mind is a Terrible Thing to Waste

For the last few months, I've been pushing myself to be more active. Since moving last Fall, it's been harder to get out and do the fun activities I love because trails aren't as close and riding along the valley canals is boring. I've had different people try to push me to try different things, like CrossFit (or some kind of functional mobility exercise), but it wasn't the same to me. I love to engage my mind in everything and if the activity isn't stimulating for whatever reason, the motivation to keep doing it doesn't follow. How did I get around this?

Failure is Part of Every Great Plan

Failure is Part of Every Great Plan

We've all heard the old adage, but with software, failure should be part of any plan. This isn't because we want or even know that failure will occur. We certainly don't want the application to fail, but disaster happens. It could be a fire at the data center where the application is housed, infiltration by a malicious hacker, or any number of things that cause an application to fail. What's important, though, is that you have a plan in place to get back up.