Anatomy 101: Process Behind the Project

Anatomy 101: Process Behind the Project

When it comes to solving our client's business challenges with software, there's a lot that has to happen to make it a reality. The first stage is the proposal and we want our estimate to be as accurate as possible so the client can plan accordingly. To that end, when planning out a custom solution, we focus on four key items: keeping the timeline short, prioritizing features, talking about our client's problems, and talking about the end result

KEEPING THE TIMELINE SHORT

When creating a custom solution, whether it's for employees to use in back-office management tasks or for a customer service channel, we plan to produce the minimum viable product (MVP). An MVP will implement only the core functionality of the software with minimal "bells and whistles" so that a solution can be in place as quickly as possible. If a challenge facing our client means they will cease to exist in 6 months without it, including all the extras and producing the final version in 5-7 months won't help. Our goal is to have an MVP complete and implemented in three months or less.

TALK ABOUT YOUR PROBLEMS

Where our clients see problems, we see challenges and a puzzle to be solved. Like a good psychiatrist, we're great listeners and encourage our clients to tell us about the problems they're facing in their business. Hearing these challenges gives us one piece of the puzzle and some insight into what doesn't currently work, narrowing down the options on our way to a viable solution.

PRIORITIZE FEATURES & STICK TO IT

In order to keep the timeline short and solve the puzzle, priorities need to be set. Lots of ideas will come up during the initial brainstorming and we'll need to transform these into features so they can be prioritized. Once this is done and a plan has been put together, any ideas that come up during the project should be evaluated through this lens. Many times, a new idea can just as easily be added during a future enhancement project rather than disrupting the current momentum toward a solution.

TALK ABOUT THE END RESULT

Prioritizing features and knowing the challenges our clients face is just one part of getting to a solution. Second only to knowing and understanding the problem is knowing the desired outcome of a business process. It could be an email that is triggered, a work order that is created, or an order that is shipped, but that outcome is the other end of the process that our solution will manage. Everything in between will be handled by the software in some way.

Addressing these four items provides the most insight into how we can help our clients. From this information we can propose an appropriate solution and begin devising the architecture of the solution's components.

Anatomy 101: What Do You Do?

Since founding Sol Minion Development, I've been to dozens of networking events. Each time, the same question came up: "So, what do you do?" There's plenty of ways to answer this question and plenty of techniques. I've tried several of them, but it's hard to define what we do succinctly. After a little over two years and using the "Twitter Approach", I whittled it down: We solve business challenges using software. The challenges could be just about anything, from marketing to operations to customer service, but it's all solved in some way by software. So, what do you do?

Here are three examples of challenges faced by many businesses that we can help overcome.

Read more

Speaking Geek: A Business Owner's Guide

Speaking Geek: A Business Owner's Guide

So you're a new business and you need to establish your presence online. Or perhaps you've been in business a while and your online identity could use a bit of an upgrade. But where do you start? It can be intimidating talking to someone about your Web site. It's your livelihood and outsourcing the creation and/or maintenance to someone else that may or may not understand your business is known to cause heartburn until trust is established.

When searching for the right person to establish or reinvigorate your digital branding, it's important to know what to expect.

Read more