Having just celebrated our third full year in business, I started to think back on what brought us to this point. In our current, high-technology, low-interaction world, I find the basics often fall by the wayside. Our marketing plan consists of meeting other small business owners, listening to and getting know them, and cultivating relationships. To that end, I've spent a lot of time learning what to do (and what not to do) in terms of etiquette, introductions, and being a "connector".
Sol Minion Development was recently recognized as one of three finalists for the Tempe Chamber's 2015 Entrepreneur of the Year Award, alongside BioStress Imagery and All About Compression (the recipient). After the Beacon Awards ceremony, I was discussing what we did differently from other Web companies. Let's face it, there are a lot of choices for Web design and development firms, but we do stand out because we are actively protecting our client's data and educating them.
When I'm talking with other business owners that are just getting started, I frequently hear how they built their site in WordPress themselves because it's so easy. Every time I hear "WordPress", I cringe a little (usually on the inside, but occasionally it creeps into my outward expressions). We manage WordPress sites for a few of our clients, but we advocate for Joomla. Here are a few reasons why.
There are plenty of options out there and most business owners rely on their technology team to make that decision. While it's certainly a good idea to take their advice into account, the decision about where to host the site should really be in your hands. If you don't have an in-house Web team, your resources may change, but you need consistency when it comes to your site. Make sure you have some control over the hosting and make sure you know the requirements of your Web site.
I've been getting a lot of questions about CRM (Customer Relationship Management) applications lately and, not having found the right solution for myself just yet, I wanted to pass on some ways to make it easier to keep up with projects and opportunities. It seems like most of the CRMs that are available are are cost-prohibitive for small businesses. It is possible to bring together a number of different services and keep the costs down, but my goal here is to find a CRM which is both easy to use and offers the tools available to enterprise users, but is still affordable to the solo consultant or small business.
Since founding Sol Minion Development, I've been to dozens of networking events. Each time, the same question came up: "So, what do you do?" There's plenty of ways to answer this question and plenty of techniques. I've tried several of them, but it's hard to define what we do succinctly. After a little over two years and using the "Twitter Approach", I whittled it down: We solve business challenges using software. The challenges could be just about anything, from marketing to operations to customer service, but it's all solved in some way by software. So, what do you do?