Custom Software Blogs

When and Why to Build a Client Portal for your Application

When and Why to Build a Client Portal for your Application

A client portal provides your customers secure access to information about their account or service. The aim is to streamline interactions with your customers, from support to sales. A great example of a client portal is the insurance industry, where their clients can access ID cards, claim information, and order or change coverage. Imagine what a good client portal could do for your business. A well designed client portal will help your business create operational efficiency, a better customer experience, and even grow your revenue.

Software Development Planning: What to Consider

Software Development Planning: What to Consider

In our recent blog, Web Design versus Web Development: Information Design, we touched on things you need to consider when developing a new application for your business. In this article, we expand on that. If you’re thinking to yourself, “I’m still not sure exactly what solution I need,” we’ll help you focus in on the answer by looking at types of users and the desired outcomes. We’ll look at internal versus external users, and we’ll dive into outcomes such as marketing, revenue, and operations.