House Bills 2259 has been introduced in the Arizona State Legislature by Rep. Bob Thorpe, R-Flagstaff. The bill has not progressed at this point, but it’s important for anybody running a website to keep an eye on what our elected officials are thinking. HB 2259 would have the effect of requiring any website with 500 or more users to create a user portal where those users can manage their personal information.
“If only our software did this one thing!” That’s a common frustration with business owners and their team when working with off-the-shelf software. Pre-built software serves a great need -- it’s ready to go and it’s cheap. However, as businesses grow, they quickly see the need to have a more customized solution. That’s where custom software comes in. What may seem like a significant expense at first quickly turns into an investment, as your software starts to make the whole operation run more efficiently. So, what are we talking about here with this ‘Custom Software’?
Build Loyalty Into Your Application
Here’s the thing. Businesses need to learn, grow, adapt, and do their best to see what’s coming at them. Your customers change. Your market changes. The way developers like Ping! Development build applications changes. As we look forward to new opportunities in 2019, we see that the year and the expected changes are not in a vacuum. They’ve been in the works for years. Keeping an eye on these trends is part of how we deliver a great solution for our clients. So, what do we see coming in 2019?
A digital product is online software that delivers a product or service via a web browser or smartphone app. Ping! Development’s Digital Product Development service offers our clients the ability to generate new revenue streams with these products. While the revenue models for digital products vary, the most common model is the subscription-based plan. Your company may be sitting on this opportunity right now with its existing products and software.
When an existing software solution needs to integrate with another application, we call that a ‘Connected Service.’ The goal is to pull in the power of existing processes to create more efficient business operations. While this might be part of your existing business logic, it is most often an add-on to enhance your processes through outside platforms. For example, an eCommerce system might tie into a supplier’s inventory management software to make order fulfillment faster and keep inventory costs down, thereby benefiting both sides of the equation.
Take the unique and complex way your business operates, and simplify that with custom software. Now make that solution available to your entire workforce and even vendors, suppliers and customers. That is Customized Business Logic, a technical term we use to describe how we develop software to help your business run more efficiently and your employees get more done.
A client portal provides your customers secure access to information about their account or service. The aim is to streamline interactions with your customers, from support to sales. A great example of a client portal is the insurance industry, where their clients can access ID cards, claim information, and order or change coverage. Imagine what a good client portal could do for your business. A well designed client portal will help your business create operational efficiency, a better customer experience, and even grow your revenue.
At Ping! Development, we offer Customer Support and Software Maintenance plans as part of our services. Businesses need to view software maintenance in the same way they view maintaining their vehicles and machinery. Lack of a good maintenance plan for software can lead to reduced efficiency, down time, and even security breaches. Keeping software updated will save money and lot of headaches, in the short term and long term.
Choosing the right software developer for your project can be a daunting, stressful process. This decision will likely have financial and operational impacts on your business for five to ten years to come. In previous posts we’ve covered choosing the right partner and reviewed when to fire a developer when things go awry. Now, we’ll review some of the early signs that the developer you’re evaluating might not be the right choice for your project. Too many times, we’ve seen clients make the wrong decision, only to end up spending more time and money cleaning up a mess.
From our previous blogs, you now know how involved the entire process is in developing custom software for your business, from gathering information to hiring the right developer. But what happens after the application goes live? There is always maintenance to be done, and a good software maintenance plan is key to ongoing success, not to mention keeping all of the components updated, secure and running smoothly.
An information technology audit evaluates a business' technical infrastructure and operations in order to identify technologies that are aging and need to be upgraded or replaced. As technology ages, it can start to create unnecessary costs, security vulnerabilities, and prevent continued progress and efficiencies within the business. That is why we recommend periodic technology audits for our clients. These audits can be done internally by a qualified employee our outsourced to an IT auditor.
In our recent blog, Web Design versus Web Development: Information Design, we touched on things you need to consider when developing a new application for your business. In this article, we expand on that. If you’re thinking to yourself, “I’m still not sure exactly what solution I need,” we’ll help you focus in on the answer by looking at types of users and the desired outcomes. We’ll look at internal versus external users, and we’ll dive into outcomes such as marketing, revenue, and operations.
Notes from the Tech Council’s 2018 Cybersecurity Summit
We recently attended the Arizona Technology Council’s 2018 Cybersecurity Summit in Scottsdale. As usual, this summit was packed with great information and exciting presenters and panels. We had two key takeaways from this. First, there will always be threats, so you need to be prepared. Second, you need to have a plan for when (when, not if) you get attacked.
The primary goal of creating and investing in a custom software application for your business is to improve your business -- profitability, efficiency, customer experience, revenues, etc. You know that much. Now, you need to identify what your business really needs so that you can develop the right custom software solution for your users.
In previous posts, we covered the importance of choosing a developer versus a designer and whether to go with a custom built application versus a platform like Wordpress. This first decision between building a website or building a web application is vital. Here, we help make that decision a little easier, and we get you started in thinking about the information you will need to gather from your business processes to build the perfect application.
When we're working with clients on their applications, they often want to know more about marketing it. Needs vary depending on the purpose of the application we are commissioned to create. That marketing could be internal or external. Let me explain.
We’ve all heard it before: breaking up is hard to do. Whether it’s a personal or professional relationship, pulling the plug on an arrangement that’s no longer working for you can be pretty tough, especially when there’s something important hanging on the line. In the case of web projects, you can feel intimidated to end a relationship with your developer for various reasons. But there may come a point when you have to fire your developer and go in a different direction. How do you know when that time has come? Keep reading.
Planning your web project takes time and lots of research, but once you’re done, the real work begins. However, most people don’t really know what should be happening during their web projects. Most follow an intricate, yet fluid, construction and execution process. In this article, we’ll go over what you should expect.